{"en":"A Professional Certificate in Sales Psychology & Negotiations is a training program designed to help sales professionals understand the psychological and behavioral factors that drive consumer decision making, and develop effective negotiation strategies. The course typically covers topics such as consumer behavior, interpersonal communication, conflict resolution, and persuasive techniques. Participants will learn how to effectively communicate with clients, build rapport, overcome objections, and close deals while maintaining ethical standards. The program may be offered in a classroom setting or online, and may require a combination of lectures, group discussions, role-plays, and case studies. The duration of the course can vary from a few days to several weeks, depending on the institution offering the program."}